Pegasus Optics
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PEGASUS OPTICS POLICIES

Guarantee - Pegasus manufactured optics are guaranteed. If you feel that your mirror or other product delivers anything less than the performance you expected, we will refund your purchase price less the cost of recoating the mirror and shipment costs, provided the glass is not damaged or otherwise modified. If we can confirm an optical problem in your mirror, we will rework or replace the mirror on an expedited basis, ahead of current production.

Availability - Mirrors are available on a first-come/first-serve basis. We take up to 30 orders per year because that is the maximum number we can produce in a calendar year while maintaining our level of quality and customer support.

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Prices - Prices include coating and shipment, except to overseas destinations. We require 50% down payment and payment in full before shipment to coater/delivery, unless other arrangements are made subject to Pegasus' concurrence. There is no delivery charge for the continental USA destinations.

Conditions of Payment and Delivery - Payments can be made by personal check, money order, certified check, international money order, interbank electronic transfer or Paypal (using your credit card.) Shipment will be delayed in the case of personal checks for 10 days to allow checks to clear. Upon receipt of an uncleared personal check, if the mirror is uncoated, we will ship the mirror to the coater while the check is clearing, and drop ship from the coater directly to you.

Delivery - We deliver by prepaid UPS, insured for amount of purchase. If you wish expedited shipping of your order, please let us know, and we will deliver per your delivery preference for an additional charge.

Overseas Delivery - We welcome overseas orders. For interbank transfers from abroad, we do not pay transaction fees, and the customer needs to add transaction fees to the amount transferred. We do not pay customs or other taxes/charges required by countries outside the USA. There are additional charges for overseas delivery in the amount of the actual delivery cost by UPS Worldwide Expedited.

Time to Deliver - If you have questions regarding our policy, delivery lead times or conditions or sale, or want to discuss your project, please contact us.


PEGASUS OPTICS
16426 Martins Ferry
San Antonio, TX 78247
(210) 267-9937

  

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